FAQs

Wanna make a return? No problem! Here's how:

30 Day Returns

When you get your item, you have 30 days to get it back to us.

If it doesn't fit or you don't love it as much as you hoped, you can simply return it!

Fill in the returns form below and we'll email you with all the details.

IMPORTANT STUFF FIRST:

-Check your junk mail for our response

-As soon as you have submitted this form and have our postal address, just send your item straight back to us!  You don’t need to wait for any additional emails from us.

-All postage costs must be covered by the customer, unless the garment is faulty.

If you received a faulty garment or the wrong item, please email us at elleluxx@gmail.com so we can make it right!

Returns Policy

your return needs to be received by us within 30 days of you receiving the product, the item needs to be unwashed and unworn . Swimsuits must have the hygiene sticker still attached. Unfortunately we can't accept returns for any items that show signs of being worn.